I am one million member and normally delight in traveling on AA,but U.S. Air is not any fantastic. The personnel is very impolite
Ref: Ticket quantities 0012320492735/2736. We needed to terminate our flight to Puerto Vallarta from Orlando on Sunday, February seventh as a result of sickness. I realize we will use our tickets inside the year from date of buy.
– Wholly improve your administration framework with people who ‘in fact care’ about your Main goal.
Firstly, huge thanks and shout out towards your Cust Svc rep Laura. She is very pleasant and was in a position to deal with my trouble immediately. You must truly feel really lucky to acquire her being an employee.
my flight 5151 outside of savannah to charlotte 405pm was delayed for 4 1/2 several hours having a flat tire no tire on the savannah airport to repair it so we had to look ahead to the subsequent combat from charlotte to bring the tire to us then we had to attend yet again for another flight to deliver the Device to repair service the tire . we had been informed for making our on reservation For brand new tickets and yet when we known as in there was no info of a delay my disappointment stage is confused, laura a AA personnel made an effort to help and received extremely annoyance simply because she had a hard time environment me and my family jointly I had been informed to have a seat and he or she would consider later following helping other shopper at that time I felt like I didn't make any difference following experience that I wasn't crucial I request 2 meal ticket so we could take in simply because if flight wasn't delayed I would have be residence for dinner at 7pm in Cleveland ohio I have not taken this airline right before make sure you allow it to be appropriate and swap two round excursion ticket
we have been billed $861 to change the flight itinerary. The travel company blames the AA for that superior charge and AA washed their hands.
I also experienced an absolute nightmare of a flight with them. I crammed out their 1500 word complaint variety by reducing it all the way down to The purpose that even I didn't realize what I'd passed through.
This can be with reference to flight 580 from charolet to Miami yesterday early morning, Once i 1st received to my seat I felt it was just a mess. There was soda spilled within the chair and arm rest. There was trash from the final flight at the back of the seat forward of me. Once i questioned to own it cleaned up I had been provided no response and I had been left to take a seat in a sticky seat for almost 3 hours! This was the worst in plane practical experience I have at any time gained undoubtedly.
no. 0012309351902 see this page from SNA to DFW. I was issued upcoming flight passes great to get a calendar year. I'm crafting to ask for that you waive the $two hundred transfer demand when I'm able to make use of the passes.
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I've produced 3 attempts to contact consumer service via e-mail about a recent Intercontinental flight through which I had problems with don't just the preferred seats that I didn't obtain, even so the horrible purchaser service through which my sister And that i gained. She was discriminated towards for getting to big to generally be served food items because the tray couldn’t arrive down And so the flight attendant reported he couldn’t feed her. When there have been open up seats, and we could have been greater accommodated, in its place we have been put near the windows and caught there with infants.
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It could be a glitch for you nevertheless it signifies that I've to face in a lengthy line that's really distressing which has a knee cap that has been broken.
My relatives just traveled from Boston MA to Charlotte NC and experienced a Awful encounter boarding the airplane. Both my small children have disabilities and we have been produced to board the airplane past. I'm not pleased with how your airline treats young children with disabilities. A coverage adjust ought to be produced.